Features that ensure your safety

Blocking and reporting a user

1. Open the profile of the user you want to block and report, or navigate to your chat with them.
2. Tap on the three dots in the upper-right corner of the screen.
3. Select "Block" or "Report."
4. Choose a reason and add optional comments if needed.

Reporting messages

1. Open the chat with the user.
2. Find the message you want to report and long-press it.
3. Tap “Report.”
4. Choose a reason and add optional comments if needed.

Note: Messages flagged as inappropriate by our AI will be automatically hidden. You can view them by tapping the hidden message.

Verifying your profile

1. Open your profile page.
2. Tap the "Verification" icon next to your name.
3. Follow the verification steps (match the pose shown in the example image and take a selfie with your face clearly visible).

OR:

1. Open your profile page.
2. Tap the pencil icon in the upper-right corner of the screen.
3. Tap the "Get verified" button.
4. Follow the verification steps (match the pose shown in the example image and take a selfie with your face clearly visible).

Additional safety measures

• Kismia uses automated systems and moderation to detect violations.
• Kismia uses advanced AI models to detect and hide inappropriate messages.
• Our support team is available 24/7 and ready to assist you promptly.
• You can report misconduct or breaches of our Community Guidelines.
• We respond quickly to violations and may terminate accounts if necessary.
• We may consider user behavior outside the app when deciding to terminate accounts.